Privacy Policy
At Madu, we respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and online shop.
1. Information We Collect
We may collect the following information when you use our site or place an order:
Personal details (name, email, phone number, billing/shipping address).
Payment details (processed securely through trusted payment providers — we do not store full card numbers).
Order history and preferences.
Technical information (such as IP address, browser type, and cookies) to improve your shopping experience.
2. How We Use Your Information
We use your information to:
Process and deliver your orders.
Communicate with you about your purchases, delivery updates, or customer support.
Improve our website, services, and product offering.
Send you updates, promotions, or newsletters (only if you opt-in).
3. Sharing Your Information
We only share your information with:
Trusted service providers (e.g., payment processors, shipping companies) to complete your order.
We never sell your personal information to third parties.
4. International Customers
If you are shopping from outside Egypt, your information may be processed and stored in countries where we or our partners operate. By using our website, you consent to this transfer.
5. Cookies
Our site uses cookies to:
Remember your preferences and settings.
Show prices in your local currency.
Improve website performance and analytics.
You can disable cookies in your browser, but this may affect site functionality.
6. Data Security
We use appropriate technical and organizational measures to protect your personal data. However, no online system is 100% secure, and we cannot guarantee absolute security.
7. Contact Us
If you have questions about how we handle your information, please contact us:
Madu Cairo
Email: F.elkalagy@maducairo.com